Your Privacy Is Our Priority

What Information We Collect

To provide our services, gk88 may collect various types of information. This information falls into two main categories: information you provide directly, and information collected automatically through your use of the platform.

1.1 Information You Provide

For registration and account management, we collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (stored in encrypted form)
• Payment information — bKash, Nagad, Rocket, or bank account details (for transaction processing only)
• Documents required for identity verification (KYC)
• Any information provided when contacting us

1.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device identifier information
• Browser type, version, and operating system
• Date, time, and session duration of platform access
• Pages visited and navigation patterns
• Game play history and betting activity
• Transaction history and financial activity

Purpose of Data Use

Information collected by gk88 is used only for the following legitimate purposes. We never use your information for unnecessary or unauthorized purposes.

• Account Management: To create, verify, and keep your account secure.
• Service Delivery: To process gameplay, betting, deposits, and withdrawals.
• Identity Verification: To confirm age and identity in order to prevent fraud and money laundering.
• Customer Support: To resolve your issues via live chat and email.
• Security: To detect unauthorized access and suspicious activity.
• Platform Improvement: To analyze user experience and improve service quality.
• Legal Compliance: To comply with applicable laws and regulations.
• Communications: To send important account information and updates (and promotional messages, with your consent).

Sharing Data with Third Parties

gk88 does not sell or rent your personal information. However, to operate our services, limited information may be shared with certain trusted third parties.

3.1 Payment Processors

To process your deposits and withdrawals, necessary information related to bKash, Nagad, Rocket, or bank transfers is shared with the relevant payment service providers. These organizations follow their own privacy policies.

3.2 Game Providers

Our game service providers — including Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, Ezugi, Microgaming, and NetEnt — may receive the minimum information required to manage gaming sessions.

3.3 Legal Obligations

gk88 may be required to disclose your information to authorities under a court order, a lawful request from a law enforcement agency, or as required by applicable law.

3.4 Business Transfers

In the event of any future merger, acquisition, or asset sale, you will be notified in advance of any changes relating to your information.

Cookies & Tracking Technologies

Cookies and similar technologies are used on the gk88 website to improve your experience.

4.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the platform — maintaining login state, security verification, and so on. These cannot be disabled.
• Functional Cookies: Used to remember your preferences (language, display settings).
• Analytics Cookies: Collect platform usage statistics to help improve service quality.
• Session Cookies: Automatically deleted when you close your browser.

4.2 Cookie Controls

You can disable or delete non-essential cookies through your browser settings. Please note that disabling certain cookies may limit some features of the platform.

Data Retention & Security

5.1 Security Measures

gk88 has implemented industry-standard technical and organizational measures to keep your information secure:

• SSL encryption — all data transfers are protected
• Password hashing — your password is never stored in plain text
• Two-factor authentication (2FA) available
• Regular security audits and vulnerability assessments
• Access controls — only authorized staff can access relevant data
• Server firewall and DDoS protection

5.2 Data Retention Period

Your personal information is retained only for as long as necessary to fulfill the purposes described in this policy, or as required by legal obligations. Even after account closure, financial transaction records may be retained for a specified period in accordance with legal requirements.

Your Rights

As a user of the gk88 platform, you have the following rights regarding your personal information:

6.1 Right to Access

You have the right to know what information we hold about you. Upon request, we will provide you with a copy of that information.

6.2 Right to Rectification

If any of your information is incorrect or out of date, you may request that it be corrected or updated. You can update much of your information directly in your account settings.

6.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, if there are legal obligations or if the information is needed to resolve an ongoing dispute, not all data may be deleted immediately.

6.4 Right to Object to Processing

You may object to the use of your information for marketing communications and opt out at any time.

6.5 Right to Data Portability

You have the right to receive the information we hold about you in a structured, commonly usable format.

To exercise any of the above rights, email us at [email protected] or contact us via live chat. We will respond to your request within a maximum of 30 days.

Protection of Minors' Data

gk88 strictly follows an age verification policy. This platform is for users aged 21 and above only. We do not knowingly collect or process personal information from any minor.

Age is verified at registration and additional identity documents may be requested at any time. If a minor's account is identified, it will be closed immediately and any collected information will be deleted.

If you believe a minor has created an account on our platform, please notify us immediately at [email protected].

Policy Changes

gk88 may review and update this privacy policy from time to time. Changes may occur due to service improvements, new legal requirements, or technological updates.

For significant changes, we will notify you at your registered email address and post a notice on the platform. Continued use of the platform after a revised policy is published will be considered as your acceptance of the new policy.

Always check the "Last Updated" date at the top of the page — it indicates the date of the most recent change.

International Data Transfers

Servers belonging to our game providers and technology partners may be located in various countries around the world. When your information is transferred across international borders, gk88 ensures that it receives the same level of protection described in this policy.

Before sharing data with third parties, we verify their data protection measures and enter into the necessary data processing agreements.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact our dedicated support team. We provide assistance in both Bengali and English and are available 24/7.